Customer Service Representative

13 hours ago

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Logo of Numrah

Numrah

mobile development β€’ chat β€’ chatbot β€’ realtime β€’ software services

Description

β€’ Serve as the primary point of contact for customers β€’ Cultivate positive relationships with customers β€’ Navigate complex situations and provide tailored solutions β€’ Collaborate with cross-functional teams to enhance service delivery β€’ Maintain accurate records of customer interactions

Requirements

β€’ Proven experience in a customer service role β€’ Strong verbal and written communication skills β€’ Proficiency in using customer relationship management (CRM) software β€’ Ability to work independently and as part of a collaborative team β€’ A positive attitude and a commitment to excellence

Benefits

β€’ Health insurance β€’ vision coverage β€’ 401(k) plan β€’ paid time off

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