Social Media Response Associate
5 hours ago
🇺🇸 United States – Remote
💵 $32 / hour
⏱ Part Time
🟢 Junior
🟡 Mid-level
💕 Social Media Manager
🚫👨🎓 No degree required
Description
• Come grow with us. We’re a growing company. • As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth. • We challenge existing treatments and methodologies to advance hair science.
Requirements
• 2-3 years of relevant customer service and/or social media experience with an in-house brand; health and wellness/startup experience is a plus. • Strong copywriter with the ability to communicate effectively for each owned channel and adopt the voice we’ve curated for digital communications. • Deep understanding of community and how our communication in digital spaces impacts it. • Familiarity with CX and response tools (e.g. Hootsuite, ShipMonk, Magento, Extensiv, and ZenDesk). • Demonstrate consistent and reliable performance in all assigned tasks and responsibilities. • Accept and apply constructive feedback to continuously improve performance and outcomes. • Exhibit flexibility and adaptability to pivot and adjust to varying project requirements and priorities. • Problem solver with a positive, can-do attitude. • Ability to thrive in a startup, fast paced culture. • Strong attention to detail. • A passion for all things wellness, beauty and lifestyle.
Benefits
• Fully remote work experience • Comprehensive medical, dental, and vision package, including FSA program • 401K with 50% match • Quarterly Bonus Program • Flexible PTO • Two company-wide wellness breaks every day • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub • Monthly wellness stipend • Monthly internet stipend • Monthly cell phone stipend • Annual learning & development stipend • Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays • Free meditation app membership (Headspace) • Free Nutrafol subscription • Pet insurance and benefit programs
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