Principal NetSuite Consultant

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Oasis Solutions

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Solving Problems at the Intersection of People, Processes & ERP Software.

Consulting • Implementation & Training • ERP Software & Project Management • HRMS Software • ERP Custom Programming & Scripting

11 - 50

Description

• Leads consulting engagements including but not limited to high level process analysis, process and reporting recommendation and transactional flow analysis. • Discovers, scopes, leads , and delivers multiple implementation or service-related projects . • Provides career path guidance and mentoring to Senior Consultants , Technical Consultants , Consultants or Associate Consultants. • Provides sales engineering and other business development-related support including product demonstrations, association meeting attendance, user group meetings, etc. • Evaluates, troubleshoots , and resolves customer service requests submitted by customers to our helpdesk in either a level 2 or level 3 role. • Participates in onsite and in-house client visits, most often in a leadership role. • Fields inbound client communication, gather information , and coordinates internal action as required , including providing issue summary and issue ticket creation. • Achieves master-level competency in the relevant core product offering (Sage 100, NetSuite, Intacct, etc.) and applicable database and reporting engines and select 3 rd party projects within mutually established timeframes . • Responsible for project and engagement profitability and scope adherence. • Meets established billable targets. • Aspires to and maintains the Oasis Core Purpose and Values. • All other duties as assigned.

Requirements

• Experience leading teams in multi-phased ERP implementation (accounting/finance, manufacturing, MRP, job cost, service, distribution, etc.) including planning, delegation, status updates, functional and technical work, process flow discovery, design and mapping, training, testing, go-live support , and project management. • 15 + years of experience in business process analysis and solution design or related experience. • 7 + years of experience in leading teams through multiple projects concurrently. • Experience in performing project or team coordination including meeting scheduling and preparation. • Experience in client communication, in person, email or voice with emphasis on issue resolution. • Experience in generating scopes of work, including discovery, design, planning and delivery to the letter of said scope. • Experience in employee development, utilizing an existing career path framework .