Accounts Receivable - Collections VA

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Offshore Launch

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Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

0 - 1 employees

Founded 2023

🤝 B2B

☁️ SaaS

📋 Description

• As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. • You will work full-time with the Client company. • Our job is to help you succeed. • Your primary objective is to move jobs along efficiently and ensure smooth cash flow by proactively managing collections. • This is a high-responsibility role that requires assertiveness & proactive follow-up. • You chase payments, escalate delays, and keep cash flow moving. • You document every interaction in AccuLynx, avoid duplicate efforts, and ensure the right stakeholders are looped in.

🎯 Requirements

• Proactive & Persistent – You follow up relentlessly and ensure invoices don’t sit unpaid. • Highly Organized & Detail-Oriented – You document every interaction properly to avoid confusion. • 5+ years of customer service experience – Preferably in construction, home services, or collections. • 2+ years of experience in invoicing, collections, or finance-related roles. • Tech-Savvy – Proficient in AccuLynx (or similar CRM), Slack, Gmail, and Google Sheets. • Strong Communication & Negotiation Skills – You know how to push for payments while keeping relationships positive. • Construction or Roofing Industry Experience (Preferred, Not Required) – Familiarity with warranty paperwork and job workflows is a plus.

🏖️ Benefits

• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration. • Impact the growth and success of small and medium-sized businesses. • Work in a people-first, remote environment that values growth and ongoing development. • Contribute to a culture that values partnership, service, and excellence.