Administrative Assistant - Basic Bookkeeping Experience

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Offshore Launch

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Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

0 - 1 employees

Founded 2023

🤝 B2B

☁️ SaaS

📋 Description

• Maintain and update client records in the CRM system. • Manage email communication, including drafting responses, scheduling discovery calls, and sending follow-ups. • Assist in preparing scopes of work and client documentation. • Set up and optimize task and project management systems (e.g., Asana), including importing templates and organizing workflows. • Handle inbound calls and respond to text messages via the CRM system. • Address client inquiries about tax preparation services and guide them through next steps. • Route bookkeeping and tax planning leads to the appropriate team members for follow-up. • Deliver exceptional customer service to ensure a seamless client experience. • Schedule and publish daily content using pre-designed templates. • Monitor and engage with social media messages and comments in a timely, professional manner.

🎯 Requirements

• 5+ years of administrative experience, preferably in a virtual or remote setting. • 1+ years of experience in bookkeeping or accounting OR a strong interest in learning. (Bonus: Degree in Accounting.) • Proficiency in Microsoft Outlook and CRM systems. • Familiarity with tools like Asana, Keeper, and TaxDome (preferred but not required; training provided). • Exceptional organizational skills, multitasking ability, and attention to detail. • Strong written and verbal communication skills, with the ability to interact professionally with clients and team members. • Self-motivated and proactive, able to manage and prioritize multiple tasks with minimal supervision. • Experience working with Russian-speaking clients (preferred). • Availability to work U.S. business hours (10 AM – 6 PM CST).

🏖️ Benefits

• $800 to $1200 depends on experience • $500 bonus at 90-day mark • 13th month pay (paid on Jun 1 and Dec 1) • Performance-based bonuses • Comprehensive HMO policy, including dependents • Annual continuing education budget to support professional development • Start date: TBA