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👉 Remote Jobs NetworkOGC is a boutique research and consulting firm specializing in data-driven strategy, innovation testing and CX programs.
Consulting • Market Research • Data Analytics • Data Visualisation • Analytics
11 - 50
September 12
OGC is a boutique research and consulting firm specializing in data-driven strategy, innovation testing and CX programs.
Consulting • Market Research • Data Analytics • Data Visualisation • Analytics
11 - 50
• OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization. • Work closely with CVS Health, supporting the rollout of a CX program across their portfolio. • Provide critical insights and analysis to improve customer satisfaction and business outcomes. • Gain experience in CX methodologies, market research, and data analytics. • Analyze customer feedback, transforming data into actionable insights to improve CVS's business processes and customer experiences. • Manage global customer experience programs with a cross-functional team. • Oversee project timelines and coordinate efforts across teams. • Manage relationships and ongoing work with implementation vendors. • Provide analytical support using Excel, Python, and SQL to turn research into actionable insights. • Design and test surveys to meet client needs. • Create clear reports from diverse data sources for senior executives and other stakeholders. • Solve technical and logistical challenges, manage vendors, and optimize CX reporting platforms. • Deliver concise updates to managers and clients.
• Bachelor’s degree in Social Science, Business, Statistics, Computer Science, or a related field from a top university. • 3-5 years of experience in market research, data analysis, customer experience, consulting, or a related field, with a background in Life Sciences preferred. • Proficiency with analytical tools such as Excel, Python, SQL, and BI tools (e.g., Tableau, Power BI). • Experience with a CX platform (Medallia Significant Advantage). • Familiarity with statistical packages like Stata, SPSS, or R, and some programming background (e.g., XML, VBA) is advantageous. • Demonstrated ability to quickly learn new technological and analytical tools and methodologies. • Exceptional attention to detail and strong verbal and written communication skills, with the ability to present research insights clearly. • Experience in survey design, sampling methods, and survey-based market research is a plus. • Ability to manage multiple projects at once. • Thrives working both independently and as part of a team.
Apply NowSeptember 11
1001 - 5000
Manage operational processes for Coinbase's Customer Experience organization.
🇺🇸 United States – Remote
💵 $121.1k - $142.5k / year
💰 $21.4M Post-IPO Equity on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
September 11
501 - 1000
Manage partner relationships to enhance Billtrust's business payments network.
🇺🇸 United States – Remote
💵 $82k - $100k / year
💰 $200M Post-IPO Equity on 2021-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
September 10
501 - 1000
Manage projects delivering identity governance solutions for federal customers.
🇺🇸 United States – Remote
💰 $130M Private Equity Round on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
September 7
1001 - 5000
Join Twitch as a Localization Program Manager, enhancing global creator-community connections.
🇺🇸 United States – Remote
💵 $66.8k - $142.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor