Marketing Manager - Customer Marketing and Social Media

3 days ago

Apply Now

Receive Emails with Similar Jobs

Okendo

WebsiteLinkedInAll Job Openings

Okendo is a comprehensive customer marketing platform designed to build stronger, more profitable customer relationships for e-commerce businesses. The platform integrates various products such as reviews, quizzes, referrals, loyalty programs, and surveys to enhance customer trust, match shoppers with desired products, and improve customer engagement. Okendo's offerings include multiple integrations with platforms like Google, Meta Pixel, and Klaviyo, and are specifically tailored to enhance customer experiences and drive revenue growth. As a tool to leverage customer opinions and loyalty, Okendo empowers businesses to grow their online presence by optimizing conversions and increasing customer lifetime value.

ecommerce • social commerce • customer experience • customer engagement • customer reviews

11 - 50 employees

Founded 2018

🛍️ eCommerce

☁️ SaaS

💰 $26M Series A on 2022-07

📋 Description

• We believe happy customers make the best marketers. • That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. • Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. • Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 15,000+ Shopify brands to turn one-time shoppers into revenue-driving Superfans. • As the Marketing Manager, Customer Marketing and Social Media, you will participate broadly in Okendo’s marketing strategy while taking direct ownership over the Okendo Champion’s Program and the company’s social media channels. • We are looking for a true strategist and customer advocate with a vision for creating a highly engaged community of customers.

🎯 Requirements

• You have 5+ years of producing elegant, engaging written and/or video content and can provide samples. • Previous experience with SaaS is a must. Shopify experience is highly desirable. • Prior experience working with AI to optimize the content production process is a plus. • You have experience being customer-facing. • You have excellent English writing and communication skills. • You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members. • You have solid time-management skills with the ability to execute consistently in a fast-paced, dynamic environment and carry out self-directed responsibilities. • You understand how content should support the buyer’s journey. • You think like a marketer and have the curiosity of a journalist.

🏖️ Benefits

• We are one team committed to the same mission. • Our customers are the heart of our business and the pursuit of their success is our north star. • We commit to excellence as our standard. • We own the outcomes. • We are always honest, trustworthy, and professional. • It’s always Day 1 at Okendo.