Director - Product Management

January 10

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Logo of Olo

Olo

Olo is a restaurant technology platform that helps restaurants streamline their operations, enhance guest experiences, and increase sales. It provides comprehensive solutions for online ordering, delivery, catering, payment processing, and guest engagement through its fully integrated systems. Olo enables restaurants to leverage guest data to improve marketing strategies and optimize service through features like the Guest Data Platform and personalized marketing solutions. By using Olo, restaurants can manage digital orders, reduce fraud, and benefit from insights that drive growth and profitability. With a focus on online sales and customer relationship management, Olo partners with over 700 restaurant brands to enhance their digital capabilities and facilitate profitable growth.

Mobile Ordering • Digital Commerce • Online Ordering • SaaS Restaurant Platform • Delivery Management

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

Description

• As the Director of Product Management for Olo Engage, you work to ensure the development of Olo's strategic product roadmap and tactical delivery of those products, including the primary products: Guest Data Platform (GDP), Marketing Automation, and Host. • You guide product initiatives throughout the lifecycle from concept testing, development, launch, measurement, and ongoing enhancement. • You bring essential product strategy and program management capabilities and experience to the team to build and mentor a team of product professionals. • You will foster a culture of collaboration, communication, skill-sharing, teamwork, mutual respect, and curiosity with the ultimate goal of solving customer problems and delivering on key outcomes. • You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.

Requirements

• Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience. • 8+ years of experience in product management with direct Marketing Technology (MarTech) experience. • Minimum of 5 years experience in leadership, preferably in a creative high-growth software organization. • Proven track record of leading and scaling product teams in a high-growth environment. • Proven track record for triaging and prioritizing emerging issues and escalations from various sources. • Experience with the development, launch, sale, and support of new, game-changing products. • Experience working with and respected by engineering teams shipping complex products. • Excellent analytical, problem-solving, and decision-making skills. • Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. • Experience in monetizing SaaS products and implementing pricing strategies. • Passion for innovation and customer-centric product development. • Understanding of the market, customer needs and new market opportunities to guarantee a top-tier product portfolio. • Strong understanding of product development lifecycle, agile methodologies, and product-led growth strategies.

Benefits

• 20 days of paid time off • 10 separate sick days • 11 holidays • year-end closure • health, dental, and vision coverage for yourself and your family • 401k match • remote-office stipend • company equity • generous parental leave plan • volunteer time off • gift matching policy • more!

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