We are an integrated development, design, and construction firm delivering a better experience for our clients.
Architecture • Engineering • Construction • Interior Design • Real Estate Development
51 - 200
August 27
We are an integrated development, design, and construction firm delivering a better experience for our clients.
Architecture • Engineering • Construction • Interior Design • Real Estate Development
51 - 200
• Provide billing, account, Usenet, VPN, and software support through tickets, phone, and live chat to ensure comprehensive assistance to customers in both Dutch and English • Deliver customer and technical support, maintaining a high standard of professionalism and efficiency in addressing customer inquiries and issues • Escalate complex issues within committed time frames to ensure swift resolution and customer satisfaction • Communicate effectively and follow up with customers of varying levels to provide continuous support and ensure their needs are met • Proactively identify potential problems, troubleshoot issues, and make recommendations regarding solutions to enhance customer experience and prevent future challenges
• Fluent in both Dutch and English (written and verbal) • Customer-focused, working hard to assist customers to their satisfaction • Ability and willingness to adapt, resolve conflict, and take on additional roles as changes occur • Take initiative with excellent deductive reasoning and problem-solving skills • Excellent interpersonal/communication skills, both written and verbal • Organized with great time management and attention to detail • An ability to work both independently and as part of a team • An ability to prioritize and complete tasks accurately and make decisions within established guidelines and policies • Dedication and commitment to providing continuous service for the advancement of technology • Willing to provide quality, A+ service on public communication channels in a user-friendly manner
• Fun company events • Flexible schedule • Opportunity for professional growth
Apply NowAugust 27
51 - 200
Support clients by providing technical assistance and improving their operations.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
August 27
51 - 200
Help customers troubleshoot and resolve issues on Secureframe's security compliance platform.
August 26
11 - 50
Support clients by managing help desk tickets and providing IT assistance.
August 24
51 - 200
Enhance operational efficiency and security for fundraising campaigns and causes.
August 23
501 - 1000
Support key stakeholders globally in mission-critical clinical trial software systems.
🇺🇸 United States – Remote
💰 $40M Venture Round on 2019-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🗽 H1B Visa Sponsor