Omilia - Conversational Intelligence
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
Natural Language Self-Care • Customer Experience • Call Center • Artificial Intelligence • Virtual Assistants
201 - 500 employees
Founded 2002
🤖 Artificial Intelligence
🛍️ eCommerce
💰 $20M Private Equity Round on 2020-05
Computational Linguist
March 14
Omilia - Conversational Intelligence
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
Natural Language Self-Care • Customer Experience • Call Center • Artificial Intelligence • Virtual Assistants
201 - 500 employees
Founded 2002
🤖 Artificial Intelligence
🛍️ eCommerce
💰 $20M Private Equity Round on 2020-05
📋 Description
• We are seeking a Computational Linguist to join our Solution Delivery team. • You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat driven solutions to enterprises across the world. • As part of that team, you will be trained on Omilia’s NLU platform and gain an under the hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.
🎯 Requirements
• Academic Degree in Computational Linguistics, Natural Language Processing, Computer Science, related field or equivalent experience. • Excellent command of spoken and written English. • Knowledge of Spanish is a strong asset. • Junior Level Programming Knowledge. • Excellent communication skills; customer-facing. • Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail. • Well organized for both team and/ or solo assignments. • Accountable within demanding deadlines. • Experience with conversational automated dialog systems, either voice or chat-based. • Experience in any other production-level NLU/NLP solutions will also be considered a plus. • Experience consuming external systems such as web services. • Knowledge of Java, Python and/or bash scripting. • Familiarity with GitLab and Jira.
🏖️ Benefits
• Fixed compensation; • Long-term employment with the working days vacation; • Development in professional growth (courses, training, etc); • Being part of successful cutting-edge technology products that are making a global impact in the service industry; • Proficient and fun-to-work-with colleagues; • Apple gear.
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