Associate Product Manager
November 20
Description
• Works closely with the Product Manager and business stakeholders to define and prioritize the team’s feature backlog. • Works closely with the Product Marketing Manager to understand the Insulet customer journey and product launch strategies that will impact business processes across the customer journey. • Deeply understands customer needs, measures product performance, and delivers insights to inform product improvements and new capabilities. • Evaluates business problems and desired outcomes, breaking down complex experiences to deliver digital improvements iteratively. • Develops process flows to illustrate the impact on operations because of the new or improved capabilities. • Defines features with acceptance criteria, dependencies, assumptions, risks, and success metrics. • Works closely with technical architects to obtain high-level work estimation (t-shirt size) and solution designs for release planning. • Provides input into release timelines and investigates alternate paths forward on potential timing options. • Drives scope tradeoff evaluations on feature implementation. • Participates in usability studies to bring voice of the customer on a feature to the team. • Supports the Product Manager with business case development (both cost and value) for new opportunities and product improvements. • Partners with Solution Leads to ensure design and development consistency across all work within the teams. • Supports software/vendor selection processes when necessary. • Serves as 1st escalation point for Product Owners of delivery teams (questions on feature refinement, solution options, and/or in sprint tradeoffs).
Requirements
• Bachelor's degree and 5 + years of relevant work experience. • 5 + years of experience using Agile methodologies, related to roles within a product team. • Knowledgeable of IT systems development strongly preferred. • Familiarity with Web and CRM platforms strongly preferred. • Demonstrates strong communication skills with audiences with various levels of technical background. • Proficiency and fluency in the English language. • Experience using data and user insights to inform product decisions. • Experience in digital customer experience/success is preferred. • Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment. • Strong problem-solving skills for complex business challenges. • Passion to continuously improve processes and practices. • Experience in the Medical Device industry is a plus. • Familiarity with Scaled Agile Framework (SAFe). • Able to work independently with minimum supervision. • Proactive at communicating with various stakeholders in the organization. • Detail oriented, with effective verbal and written communication skills. • Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency. • Able to organize and judge multiple priorities.
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