Senior Cloud Infrastructure Engineer

October 1

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Description

• Assist in the operational support of multiple global multi-tenant cloud-based applications • The role requires you to keep vitally important IT systems up and running by overseeing day-to-day monitoring and response to alarms, fault and performance management activities. • Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems • Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. • Closely collaborate with software development leads to understand workload requirements and guide them to the best leverage of cloud services, optimizing for performance, security, and architectural flexibility. • Leads analysis of end-to-end system failures to identify opportunities across multiple systems. • Participate in incident reviews to create improved supportability documentation, diagnostics, tooling, error messages and automation • Manage the secure, scalable and resilient hosting of numerous applications in a regulated (HIPAA) environment that improves the lives of thousands of people on a daily basis. • Implement monitoring and security controls across various platforms. • Collaborate closely with the multiple technology and cross-functional groups within the organization. • Proven experience to analyze and run audit forensics, trend analysis and cloud data reporting • Manage ticket assignments, documentation and escalations for thorough and timely outcomes.

Requirements

• Proven work experience with AWS (e.g. ECS, Fargate, S3, Lambda, Cloudwatch, etc) • Experience with Cloud Security standards and frameworks including NIST, CIS , etc as well as cloud security services (e.g. AWS GuardDuty, Cloudtrail, Security Hub, Inspector, etc) • Knowledge of secure cloud architecture and best practices such as AWS’s Well-Architected Framework • Experience with Application and Infrastructure Monitoring such as AWS Cloudwatch, Datadog, and PagerDuty • In-depth architectural understanding of AWS and familiar with cloud native design patterns and DevOps principles (Infrastructure as Code) • Experience with Change management, incident review and root cause analysis of maintenances and network outages • Excellent communications skills and extensive experience working with technical teams and management • Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.