Online River, LLC
Online River, LLC is an online superstore specializing in security, identification, and point of sale solutions. They offer a wide range of products such as key tags, plastic cards, punches, card printers, turnstiles, gates, access control systems, and RFID solutions. Their services include providing tools for business management software and security surveillance. Featuring a comprehensive product range, Online River aims to supply businesses with effective identification and access control systems to enhance their security and operational efficiency.
Turnstiles • Gates • & Portals • Printing Plastic Cards & Tags • Custom Hole Punches & Tools
Help Desk Manager
February 7
Online River, LLC
Online River, LLC is an online superstore specializing in security, identification, and point of sale solutions. They offer a wide range of products such as key tags, plastic cards, punches, card printers, turnstiles, gates, access control systems, and RFID solutions. Their services include providing tools for business management software and security surveillance. Featuring a comprehensive product range, Online River aims to supply businesses with effective identification and access control systems to enhance their security and operational efficiency.
Turnstiles • Gates • & Portals • Printing Plastic Cards & Tags • Custom Hole Punches & Tools
📋 Description
• We are seeking a highly organized and customer-focused Help Desk Manager to lead and oversee our IT support team. • The Help Desk Manager will be responsible for ensuring efficient and effective resolution of technical issues for end-users, managing support requests, and improving the overall IT service experience. • The ideal candidate will possess strong leadership skills, in-depth technical knowledge, and a commitment to providing excellent customer service.
🎯 Requirements
• Proven experience as a Help Desk Manager or in a similar IT support leadership role. • Strong technical knowledge of computer systems, networks, and related hardware/software. • Exceptional customer service and communication skills. • Experience with help desk software and ticketing systems. • Strong problem-solving abilities and the ability to handle high-pressure situations. • Ability to lead, mentor, and develop a team of IT professionals.
🏖️ Benefits
• Medical Insurance: The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. • Vision and Prescription: The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. • Dental Coverage: The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents.
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