Customer Success Specialist
November 19
Description
• Job Title: Customer Success Specialist (CSS) • Role: Full Time, 40 hours per week, Fully Remote • Job Overview: Proactive and customer-focused role supporting Customer Success Managers and enhancing client experience on the platform. • Responsibilities: Manage communications and account needs, support onboarding, conduct customer outreach, etc.
Requirements
• Proven experience in customer support, account management, or a similar role • Strong organizational skills with a detail-oriented approach • Excellent communication and interpersonal skills, especially for remote interaction with diverse clients • Proficiency with CRM software and Google Workspace, and Microsoft Office. • Familiarity with data analysis tools (e.g., Tableau) is a plus • Ability to work collaboratively in a remote, team-oriented environment across time zones
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