Senior UX Copywriter

March 12

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $50 - $75 / hour

⏳ Contract/Temporary

🟠 Senior

📝 Copywriter

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Ole & Lena Digital

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Ole & Lena Digital is a forward-thinking company that specializes in professional IT services, including staff augmentation and innovative solutions tailored to optimize operations and drive digital transformation. Their AI-driven Innovation Hubs in Chicago and Karachi foster collaboration among skilled teams to develop cutting-edge technology and empower businesses to succeed in a rapidly evolving digital landscape. By focusing on next-gen talent and generative AI applications, Ole & Lena Digital aims to unlock new possibilities and enhance organizational agility for a sustainable future.

11 - 50 employees

Founded 2019

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

📋 Description

• Develop clear, concise, and engaging UX copy for retail and pharmacy experiences, including product pages, checkout flows, prescription services, and digital health tools. • Optimize funnel conversion through strategic messaging, A/B testing, and data-driven copy improvements. • Conduct UX research, competitive analysis, and user testing to refine messaging and improve content engagement. • Leverage research methodologies such as heuristic evaluations, card sorting, and usability testing to assess the effectiveness of copy. • Work closely with UX researchers and data analysts to test and iterate on content based on user insights, heatmaps, and analytics. • Create content that is compliant with healthcare regulations while maintaining an engaging and consumer-friendly tone. • Collaborate with cross-functional teams and stakeholders, including legal, compliance, marketing, customer service, and product leadership, to ensure alignment on messaging and regulatory requirements. • Define and maintain a consistent voice and tone across pharmacy and retail experiences while adapting to different customer personas. • Use conversion optimization tools (e.g., Google Optimize, Optimizely, Unbounce, Crazy Egg, or VWO) to refine copy for engagement and sales. • Leverage A/B testing platforms (e.g., Google Optimize, Optimizely) to measure performance and iterate on content. • Apply SEO and keyword optimization strategies using tools like Ahrefs, SEMrush, or Clearscope to enhance discoverability. • Partner with engineering teams to ensure proper implementation of copy within digital products. • Lead and mentor junior copywriters, establishing best practices and guidelines for UX writing.

🎯 Requirements

• 5+ years of UX writing, content strategy, or copywriting experience, preferably in retail, healthcare, or e-commerce. • Proven track record of improving funnel conversion through strategic UX copy. • Strong experience in collaborating with stakeholders, balancing business goals with user needs. • Experience conducting user research, usability testing, and competitive analysis to refine content. • Proficiency in copywriting tools for funnel optimization, user research, and A/B testing. • Experience with conversion copywriting methodologies, including PAS (Problem-Agitate-Solution) and AIDA (Attention-Interest-Desire-Action). • Strong understanding of user psychology, accessibility standards, and microcopy best practices. • Experience working in an Agile product development environment. • Ability to balance persuasive retail messaging with regulatory requirements for healthcare and pharmacy content. • Excellent communication and presentation skills to advocate for UX writing best practices.