Salesforce Administrator (Remote, Canada)

May 22

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OpenTable

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At OpenTable every employee has an impact on how we help restaurants around the world succeed.

1001 - 5000

💰 $36M Series C on 2000-09

Description

• Partner closely with the Revenue Operations team to gather requirements, prioritize enhancements into sprints, and communicate with partners about releases • Build strong working relationships and in-depth knowledge of our internal groups and their processes in order to identify areas of opportunity • Design new business processes that will improve operational efficiency across the organization • Support a dispersed team of remote Sales and Services team members who rely on SFDC daily to manage their customer interactions, territories, pipelines, and deals • Answer technical inquiries quickly and clearly every day • Support SFDC onboarding/offboarding processes • Act as a Salesforce subject matter expert and trusted advisor for all internal users, advancing issues as needed • Lead data stewardship efforts

Requirements

• 2-5 years of Salesforce Admin experience (preferably in Lightning), with a focus on internal systems/business applications • Experience managing feature requests for Salesforce and advanced skills building Salesforce reports/dashboards • The ability to apply advanced automations to solve complex business problems • Experience with Salesforce integrations and their implications • Excellent verbal, written, and visual communication skills • Strong problem-solving, judgment, and organizational skills • The capacity to grasp and learn complex concepts quickly and independently • The ability to prioritize multiple projects simultaneously without sacrificing attention to detail and while consistently meeting aggressive deadlines • Enthusiasm around implementing technical solutions that make OpenTable employees more efficient

Benefits

• Paid Time Off - 20 days a year! • Birthday/celebration PTO - 1 day • Annual company week off! • Flexible sick time off • Paid volunteer time • Parental Leave Benefits • Dental & Vision Insurance • Life & Disability Insurance • Group RRSP and DPSP • Major Medical Insurance (dependent care options)