OpenTable
OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.
Salesforce Solution Architect
August 23, 2024
OpenTable
OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.
Description
• Work alongside the Revenue Operations team to gather requirements, prioritize initiatives into sprints, and communicate with stakeholders about new enhancements • Build strong working relationships and in-depth knowledge of internal departments and their processes in order to identify areas of opportunity and recommend solutions • Overhaul business processes and design new automations to improve operational efficiency • Partner with Salesforce Admins and Engineers to implement multi-component solutions across Sales & Support Clouds • Operate as a liaison between the Global Sales & Services team and Product/Engineering org • Act as a Salesforce subject matter expert and driver of technical transformation • Support a team of remote Sales and Services team members who rely on SFDC daily to manage their customer interactions, territories, and pipeline
Requirements
• 5+ years of Salesforce Lightning experience, with a focus on internal systems/business applications (Business and/or Technical Architect Certification preferred) • Experience managing Salesforce feature requests • Advanced skills building Salesforce reports/dashboards • Experience with Salesforce integrations, complex data storage models, and their implications • The capacity to grasp and learn new technical concepts quickly and independently • Excellent verbal, written, and visual communication skills • Strong problem-solving, critical thinking, and organizational skills • The ability to prioritize multiple projects simultaneously without sacrificing attention to detail and while consistently meeting aggressive deadlines
Benefits
• Paid Time Off - 20 days a year • Birthday/celebration PTO - 1 day • Annual company weeks off • Flexible sick time off • Paid volunteer time • Parental Leave Benefits • Dental & Vision Insurance • Life & Disability Insurance • Group RRSP and DPSP • Major Medical Insurance (dependent care options)
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