Senior Writer - Technical Communications

November 3

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Description

• Owns the definition and delivery for larger Technical Communication projects • Operates and drives across multiple documentation tracks concurrently • Provides big picture analysis/recommendations, identifies potential project risks • Manages scope/scope creep and alignment across other documentation tracks • Drives documentation needs in collaboration with Project and Development stakeholders • Analyzes user feedback to iterate and improve documentation • Coaches and mentors junior team members on process and skill development • Estimates documentation requirements

Requirements

• Degree preferred or equivalent years of practical job experience in a similar function or role • Minimum of 5+ years of experience in technical communication with products in software, SaaS or Configuration type products in an agile environment • Strong portfolio showcasing high-quality technical documentation • Preferred experience in Property and Casualty Insurance industry • Experience owning the definition and delivery for larger Technical Communication projects • Basic HTML, Microsoft SharePoint, Visio and Visual Studio Online/Azure Dev Ops skills • Experience with content management systems and version control systems • Experience operating and driving multiple documentation tracks concurrently • Proficiency in creating and maintaining documentation standards and guidelines • Experience facilitating discussions with multi-disciplinary audiences • Experienced with estimating documentation requirements • Strong understanding of technical communication principles • Excellent communication and presentation skills • Ability to work collaboratively in a team environment as well as work independently • Strong problem-solving skills and attention to detail • Ability to manage multiple projects and meet deadlines • Strong analytical skills to interpret user data and feedback • Ability to stay updated with industry trends and best practices • Ability to mentor and guide junior technical writers

Benefits

• Fully remote role from Poland • B2B cooperation or Job Agreement (umowa o pracę) • Paid holidays