Customer Service Specialist
August 21, 2023
Description
• Help customers get up and running with their machine • Monitor and track issues in the field • Spend time in our Discord community • Communicate technical information clearly • Resolve problems independently • Manage and record information according to company standards
Requirements
• Excitement to work for a young, fast-growing company • Experience with any type of CNC machine • Ability to communicate technical information clearly • Ability to adapt to an evolving work environment • Bonus skills: experience with ecommerce tools, CRM software, electronics knowledge, knowledge of Chinese or German language
Benefits
• Part-time position • Base pay range of $16 - $21 per hour • Flexible schedule • Remote work • Opportunity to work out of downtown Pittsburgh office • Equal opportunity employer
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