Oracle Utilities Customer Care & Billing • Oracle Utilities Meter Data Management • Oracle Utilities Customer to Meter • Project Management • Systems Integration
November 4
Oracle Utilities Customer Care & Billing • Oracle Utilities Meter Data Management • Oracle Utilities Customer to Meter • Project Management • Systems Integration
• The Functional Architect plays an essential delivery role, collaborating with multiple levels of client management and subject matter experts to develop clear specifications of business requirements and data-supported solutions. • This role involves creating practical, implementable, and cost-effective designs that address client needs across the meter-to-cash landscape for modernizing utilities. • Functional Architects play a key role in gathering requirements and delivering solutions closely aligned with the project scope while ensuring a successful implementation of scalable and cost-effective solutions that align with clients' short- and long-term goals. • Develop creative and practical solutions that solve critical business problems across the meter-to-cash landscape. • Analyze software requirements across multiple ERPs and domains, defining solution parameters and specifications. • Stay updated on current product technologies and future industry trends to formulate relevant solutions. • Manage the functional scope of projects to reduce risks for clients and Origin. • Collaborate with Origin and clients teams to review multiple design options, ensuring alignment with industry best practices. • Assess existing client challenges and propose additional Origin service offerings. • Facilitate design workshops to engage stakeholders and build consensus around design proposals. • Manage client expectations throughout the project lifecycle, ensuring alignment with timelines and budgets. • Facilitate design workshops and client onboarding sessions, focusing on gathering and clarifying business requirements. • Build strong relationships with clients by resolving issues within the project scope. • Manage expectations to ensure alignment with goals, budgets, and timelines. • Assess the business and technical impacts of proposed solutions. • Communicate proactively with clients to resolve any issues that could impact engagement success. • Leverage knowledge from client engagements to present identify new avenues for upselling to Origin’s existing product and service offerings. • Supports account teams to develop potential solutions based on client ecosystems. • Present additional Origin services based on identified client challenges and future needs. • Contribute to bids and proposals, ensuring alignment with Origin’s standards and strategic objectives. • Present solutions alongside senior management to prospective clients, emphasizing practical implementation and project feasibility. • Monitor project scope and communicate changes to relevant stakeholders, mitigating financial risks. • Support project leads in resource allocation. • Ensure project remains in budget with careful cost management. • Mentor junior team members and guides workstreams as part of larger projects.
• Strong written, verbal, and interpersonal communication skills, with the ability to influence stakeholders effectively. • Ability to articulate business issues and drivers using enterprise software and CIS solutions. • Expertise in change management, system modernization, and transformation initiatives. • Thorough understanding of the Software Development Life Cycle (SDLC). • Ability to plan and facilitate design workshops, engaging diverse stakeholder groups. • Requires 7+ years of experience in utilities, with hands-on knowledge of CIS software and implementation support. • At least 4 years of consulting experience with Oracle Utilities products (CC&B, C2M, or CCS), including proficiency in 75% of C2M/CCS sub-modules. • Strong understanding of meter-to-cash processes and experience transitioning from legacy systems to Oracle Utilities solutions. • Preferred experience integrating Oracle Utilities products with enterprise applications like Customer Self Service and Field Work Management systems. • Familiarity with design principles within the Oracle Utilities Application Framework.
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