Collector, Front End

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Orion First

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Underwriting • Loan & Lease Servicing • Commercial Collections • small business finance • backup servicing

51 - 200

Description

• Minimize accounts rolling into the next delinquent category • Bring accounts to current status using superior negotiation skills • Collection of delinquent payments and fees 1 – 60 days as assigned • Meet or exceed established call volume and account action requirements • Maintain the daily Work To Be Done list • Collect and process payments by phone via ACH or Wire • Establish “Promises to Pay” from customers • Provide support to 61+ day collectors • Review contract files for understanding • Utilize the internet and internal search tools for customers • Work with the Credit Department for profiles • Identify accounts for accelerated collection action • Provide ETBO quotes as requested • NSF Management including reviewing fees

Requirements

• 2 years of collection experience (commercial collections preferred) • MS Office (Wor, Excel, Outlook) • Problem-solving skills • Must have solid Time Management skills • Be goal driven

Benefits

• Health Insurance • Dental Insurance • Vision Insurance • Time Off • Retirement • WFH Benefit • And More!