Senior Product Manager, Services

January 11

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Orium

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Orium is a leader in composable commerce solutions, providing businesses with scalable and adaptable e-commerce systems. Orium assists companies in upgrading their B2B and B2C commerce platforms with innovative solutions that enhance customer engagement and integrate in-store and mobile technologies. As a member of the MACH Alliance, Orium partners with top headless technology vendors to deliver seamless and flexible commerce experiences that grow with their clients' needs. Their offerings include solution consultation, roadmapping, customer engagement, and omnichannel commerce strategies. Orium's expertise in composable commerce allows businesses to modernize and unify their commerce platforms, ensuring they stay competitive in a rapidly changing digital landscape.

Orium is among the top four European e-logitics providers for web sellers.

51 - 200 employees

Founded 2002

🛍️ eCommerce

🤝 B2B

👥 B2C

📋 Description

• We are not currently hiring for this role; however, this is a position we hire for frequently. We appreciate your interest and encourage candidates to submit an application for future consideration. • Orium is seeking a dynamic Senior Product Manager with digital consultancy experience to join our team. In this role, you’ll lead digital product development for our clients and deliver complex commerce and brand experiences. • Reporting to our VP of Product & Design Services, you’ll work closely with clients and cross-functional delivery teams to steward the product vision, define end-to-end requirements, manage scope, and prioritize delivery activities while driving strong ROI for our clients. In addition, you’ll collaborate with cross-functional teams to ensure timely and within-budget project completion. The ideal candidate has a strong background in nuanced Agile project delivery and experience navigating internal and external stakeholders through any challenges that come their way. • The Senior Product Manager, Services role emphasizes exceptional leadership, interpersonal skills, adept task planning and management, and a thorough understanding of the Software Development Life Cycle in the context of professional services. You’ll find fulfillment in the role if you: • Enjoy engaging with customers to understand their needs, gather feedback, and incorporate their input into product development decisions. • Thrive in fast-paced and often ambiguous environments and enjoy problem-solving – you’re talented at breaking down complex problems into logical and digestible steps. • Excel in coaching and mentoring product managers, fostering an environment of continuous learning and development. • Are interested in creating the plan as much as you enjoy executing on it. You’re always looking to provide your stakeholders with tangible results. • Take pride in creating and maintaining a well-defined and refined backlog. You believe providing high-quality product requirements documentation, reporting, and testing are table stakes. • Are comfortable managing multiple projects simultaneously, ensuring each project receives the attention it deserves to succeed. • Are interested in digital commerce technology and are eager to learn about new technologies, best practices, and third-party tools.

🎯 Requirements

• 8+ years of agile product management or relevant experience. • Proven track record of success in leading product development end-to-end in a scrum and Agile environment, demonstrating a solid understanding of the Software Development Life Cycle from initial scoping through delivery. • Client-facing experience within a professional services, client service, or agency-type organization is required. • Experience in B2C e-commerce and retail business operations and technology with a good understanding of enterprise processes. • Strong leadership, communication and collaboration skills, with the ability to motivate and guide cross-functional teams including delivery managers, designers, developers, and customers and effectively collaborate with stakeholders at all levels, both internally and externally. • Proven skill in mentoring Product Managers, enhancing their professional capabilities and contributing to a culture of continuous improvement and excellence. • A deep understanding of how to drive ROI through business and customer value and can navigate constraints from all angles. Using your consultative skills, you can provide valuable recommendations with the ability to influence stakeholders and advance the product vision and direction. • Excellent presentation and interpersonal skills. Ability to manage senior-level client relationships and navigate challenging conversations around product decisions and priorities, scope management, project status, and timelines. • Strong analytical and problem-solving skills. Proven track record using data-driven insights to make informed product decisions.

🏖️ Benefits

• Enjoy a flexible schedule of full-time hours. As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it. • Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship. • Experiment with new techniques, wear multiple hats and learn about new disciplines. • Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets. • On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy. • Our Toronto HQ is a modern, ergonomic space complete with hotelling standing/sitting desks available and an open-concept social atmosphere. • Additional perks are available including in-house mindfulness sessions, remote group get-togethers, and more!