IT Support Specialist

October 15

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Outreach

WebsiteLinkedInAll Job Openings

Technology and Sales

1001 - 5000

Description

• The Role: • Outreach is looking for a motivated IT Support Specialist to provide world-class IT support.

Requirements

• 1-3 years Service Desk Experience, with strong experience in ticket workflow and queue management • Excellent customer service skills • A solid background in troubleshooting & managing macOS, Windows and Linux • Experience with G-Suite, Zoom, Slack, MS Office. • Ability to prioritize and address multiple tasks in a dynamic work environment • Excellent written and verbal communication skills • Ability to participate in a schedule that may include after hours and weekend support • Experience using JAMF, Zendesk or Samanage preferred.