Principal Software Engineer - Ops Cloud Platform

March 14

Apply Now

Receive Emails with Similar Jobs

PagerDuty

WebsiteLinkedInAll Job Openings

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

1001 - 5000 employees

💰 $90M Series D on 2018-09

📋 Description

• PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. • PagerDuty is seeking a highly experienced Principal Engineer to lead the technical vision and drive architectural design across four high-impact teams in PagerDuty’s Operations Cloud Platform division. • In this role, you will partner closely with product management and engineering leadership to define and execute a long-range technical strategy that supports our rapidly evolving SAAS platform. • This is an exciting opportunity as you will be a trusted advisor, a hands-on architect, and a mentor to engineers across multiple domains—including authentication and authorization, monetization, developer ecosystems, and account administration—ensuring that our technology scales effectively while maintaining quality and security. • PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture.

🎯 Requirements

• At least 12 years of demonstrated hands-on experience in software engineering, architecture, and design at leading SaaS companies. • Proven record of delivering enterprise-scale platforms and driving significant technical change across multiple teams or domains. • Deep expertise in backend architectures, including microservices, APIs, and cloud-native technologies. • Proficiency in modern programming languages (e.g., Java, Go, Python, Elixir, Ruby, or similar), strong foundations in distributed systems, security practices, and cost-effective scaling strategies. • Proven ability to define and communicate a long-term technical roadmap that impacts business strategy. • Experience leading cross-team architecture discussions, building technical prototypes, and driving the adoption of best practices across diverse engineering teams. • Prior experience in a SaaS environment with responsibility over high-availability platforms. • Familiarity with security protocols and patterns such as SSO, MFA, OAuth2, and audit logging systems. • Experience working with cloud providers (AWS, GCP, or Azure), modern DevOps practices, Infrastructure as Code, and container orchestration (e.g., Kubernetes). • A strong record of published work in technical forums, contributions to open source projects, or research innovations. • Experience with designing authentication & authorization systems, scalability management, and integration of third-party services. • Excellent communication skills with the ability to translate complex technical concepts to technical and non-technical stakeholders. • Demonstrated mentorship and leadership in driving collaboration, facilitating design reviews, and codifying technical standards.

🏖️ Benefits

• Competitive salary • Comprehensive benefits package from day one • Flexible work arrangements • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge • Paid volunteer time off - 20 hours per year • Company-wide hack weeks • Mental wellness programs