Care Operations Manager

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Pair Team

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Care Coordination

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Description

• Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. • We are looking for a highly motivated full-time Care Operations Manager who has experience managing teams, and is willing to think creatively and empathically to help our team change the way people access healthcare. • The Care Operations Manager will lead a team of referral coordinators and ops support associates, who support the daily scheduling coordination and backend support of our Care Team.

Requirements

• At least 2 years experience managing large individual contributor teams • 2+ years of experience with operations, community engagement, patient navigation or social work • Must have quiet and HIPAA-compliant at-home work environment with reliable Internet connection and cell phone • Strong understanding of cultural fluency • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing

Benefits

• Compensation: $75,000 - $80,000 • Comprehensive health, vision & dental insurance • 401k • Opportunity for rapid career progression with plenty of room for personal growth! • Equity compensation package • Monthly work from home expense stipend • Flexible vacation policy with flexible paid time off • Work from the comfort of your own home