Accounts Receivable Specialist

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Paladin Technologies

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Audio Visual • Integrated Security Systems • Voice • Wireless • Alarms & Monitoring

1001 - 5000 employees

🔐 Security

🏢 Enterprise

📡 Telecommunications

Description

• Manage customer accounts with regular follow-ups to ensure balances are kept up to date • Process customer payments • Develop and maintain relationships with customers to improve the collection process • Communicate with various team members, including project manages and the sales team to resolve disputes and improve collectability • Work and collaborate with the team and upper management on reducing bad debt • Reconcile credit memos, unapplied cash and other accounts to maintain an accurate receivable ledger monthly • Process monthly statements and mail outs • Work within a team to help develop strategies and tools to speed up the collection of receivables • Document all collection efforts • Participate in meetings and provide progress updates of accounts and other AR matters • Assist with ad-hoc projects and other duties as required

Requirements

• High School diploma or equivalent required • Minimum 1 year of experience in accounts receivable or a collections environment • Strong interpersonal and customer service skills • Basic accounting knowledge • Strong communication skills (written and verbal) • Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment • Experience reviewing disputes to and reaching resolutions • Proficient with Excel, Word, and MS Outlook • Self-starter and able to take initiative

Benefits

• Leading comprehensive benefits program • Promotion from within • Awarded company culture • Flexible work/life balance • Fully remote work within Canada