PandaDoc
PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.
Sales Automation • Contact Management • Document Management • Digital Signage • SaaS
Senior Site Reliability Engineer
January 8
AWS
Distributed Systems
ElasticSearch
Grafana
Jenkins
Kafka
Kubernetes
Pandas
Prometheus
Python
RabbitMQ
Redis
Terraform
Go
PandaDoc
PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.
Sales Automation • Contact Management • Document Management • Digital Signage • SaaS
📋 Description
• Site Reliability Engineers are mission-critical for PandaDoc success. We ensure that PandaDoc services are reliable and service our customers with minimum downtime. • Site Reliability Engineers are the driving force that keeps the system running smoothly and helps identify any bottlenecks before they become issues. • We focus on metrics, observability, and eliminating manual operations work with automation. • Build software, frameworks, and tools required for reliable operations of PandaDoc services. • Manage the stability and operation of most critical production applications through application reviews, capacity planning, and performance tuning. • Constantly develop automations/tooling for better platform reliability/availability. • Work with cutting-edge & distributed systems not limited to, but including Kubernetes, RabbitMQ, Kafka, Redis and ElasticSearch. • Collaborate with other engineers on the team as well as cross functionally to foster solid engineering principles and represent our engineering values. • Participate in various POCs on new projects and frameworks being evaluated for the product/platforms. • Improve our observability as both a developer/maintainer of systems/frameworks, and a mentor to our product development teams.
🎯 Requirements
• 3+ years of experience using higher level languages (e.g. Python or Go) • Strong experience in configuration and maintenance observability tools (Prometheus, Grafana, Kibana) • Experience in supporting critical production services • Enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks • Strong experience with AWS and Kubernetes • Experience using industry standard DevOps tools such as GitLab, Jenkins, Terraform • You enjoy communication and knowledge sharing on all things reliability • You act like an owner and strive to do work you’re proud of, both technically and in your team interactions
🏖️ Benefits
• An honest, open culture that emphasizes feedback and promotes professional and personal development • An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California • 6 self care days • A competitive salary • And much more!
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