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Infrastructure Engineer
August 27
Description
• Responsible for engineering, operations, and 3rd level support for Active Directory and Azure Active Directory services and related components • Develop and enhance enterprise Microsoft Azure, Windows Server and Active Directory engineering standards for a multi-site organization, including operating systems and authentication protocols • Installing, configuring and maintaining Linux operating systems • Security management in Linux environments • Automate tasks using scripts and automation tools • Develop technical partnerships with key support, architecture, and operations teams • Diagnose Windows and Linux Server platform issues in complex, business-critical environments • Provide 3rd level support for an enterprise-wide Microsoft Windows and Linux distributed server platform, including related technologies such as Certificate Services, Web Servers, Clustering, etc. • Design and architect new systems and enhancements to existing infrastructure • Managing and improving our cloud infrastructure and services (AWS, Azure), optimizing for performance, cost and scalability • Produce basic project plans, perform root cause analysis documents and report on progress to management • Ensure timely response to request and incidents which are received via service desk tool or Mobile app • Ensure knowledge base documentation is accurate and up to date.
Requirements
• Bachelor's degree in Computer Science or Information Technology or equivalent experience • 5 years of experience performing activities such as: Large enterprise Azure services (Entra, Office365, intune), Active Directory administration, GPO management, DNS infrastructure, CA / PKI implementation • Advanced understanding of Active Directory concepts in multi-domain / multi-forest segmented environment along with best practices required to maintain the system stability and optimal performance • Multi-forest expertise with an understanding of Kerberos and NLTM, LDAP, and SAML protocols is required • Familiar with Linux Ubuntu OS, containerization technologies and orchestration platforms like Docker and Kubernetes • PowerShell and bash scripting knowledge • Skills on cloud platforms (Azure and AWS EC2) • Experience monitoring and configuring alerts using Monitoring apps • Accustomed to working in large, diverse, complex production teams in an outsourced environment • Proven team player with the ability to mentor, guide, and influence cross-functional teams • Availability to participate in On-Call support/rotation as an escalation point from IT Operations or in high-severity incident situations • Ability to manage own projects, meet deadlines, and communicate with stakeholders across multiple teams and geographies • Upper Intermediate English & Fluent Spanish.
Benefits
• 22 days of annual leave • 10 days of public/national holidays • Health insurance options • Access to online learning platforms • On-site English classes in some countries • and more.
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