Parexel
Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.
Regulatory and product development consulting • early phase clinical research • phase II-III clinical research • late phase clinical research • eClinical solutions
10,000+ employees
Founded 1983
⚕️ Healthcare Insurance
🧬 Biotechnology
💊 Pharmaceuticals
💰 Venture Round on 1990-01
IT Support Specialist
March 21
Parexel
Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.
Regulatory and product development consulting • early phase clinical research • phase II-III clinical research • late phase clinical research • eClinical solutions
10,000+ employees
Founded 1983
⚕️ Healthcare Insurance
🧬 Biotechnology
💊 Pharmaceuticals
💰 Venture Round on 1990-01
📋 Description
• Manage problem tickets, change requests, and system integrations. • Analyze issues and recommend solutions. • Ensure thorough documentation and perform unit testing. • Mentor junior staff and provide high-level production support. • Deliver quality code for testing and validation, adhering to IT and Corporate policies. • To work on the IT tickets raised by business related to the applications. • Understanding the business functionality of the applications that are being supported. • Actively work with one or more functional areas within PAREXEL to align business process with systems and tools. • Provide technical support to Clinical Business Users. • Troubleshoot and resolve issues related to applications. • Collaborate with other IT Team members. • Document technical issues and solutions. • Provide on-call support as needed. • Provide excellent resolutions to all the Application issues.
🎯 Requirements
• Bachelor's degree in information technology, Computer Science, or a related field. • Minimum of 2-4 years of experience in IT support. • Excellent troubleshooting and problem-solving skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong organizational and time management skills. • Ability to manage multiple tasks and priorities. • Ability to work in a fast-paced and dynamic environment. • Strong attention to detail. • Willingness to provide on-call support. • Experience in SQL queries.
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