Team Lead - Integration Engineering EMEA

2 days ago

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Parloa

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Telephony • Conversational AI • Voice AI • Generative AI

201 - 500

🔥 Funding within the last year

💰 Series B on 2024-04

Description

• As the Team Lead for Integration Engineering in EMEA, you’ll apply your deep technical expertise to guide stakeholders through complex integrations and service implementations. • Lead and mentor a team of highly skilled Solution Engineerings, guiding them in strategic project planning, fostering knowledge sharing, and supporting their personal and professional development. • Drive team growth and development by creating a culture of continuous learning. • Provide technical leadership by helping Solution Engineerings navigate complex project challenges and resolve technical issues. • Guide the team through technical expertise in applying software architecture principles, authentication, and transfer protocols to design scalable, secure systems. • Enable cross-functional collaboration through partnering with Product, Engineering, and other stakeholders to ensure seamless delivery of solutions and a superior customer experience. • Oversee and manage strategic projects, constantly evaluating and improving existing practices to drive innovation.

Requirements

• Leadership Experience: A minimum of 2 year track record of successfully leading and mentoring technical teams, fostering a culture of growth, knowledge-sharing, and continuous development. • Technical Expertise: A strong background in integration engineering, with proven experience in complex system integrations, service implementations, observability best practices, and working with modern tech stacks such as TypeScript, JavaScript, Python, and Microsoft Azure Cloud (e.g., Azure Function Apps, Azure Cosmos DB). Experience in data visualization tools like PowerBI/Kibana is a plus. • Client Management Skills: Strong background of working with Enterprise-level customers, adeptly navigating and addressing their complex needs. • Strategic Mindset: Ability to define and execute technical strategies, streamline workflows, and implement scalable, efficient processes that contribute to operational excellence. • Problem-Solving Skills: Strong analytical and problem-solving abilities, enabling you to help your team navigate complex challenges and deliver effective solutions. • Cross-Functional Collaboration: Experience working closely with product, engineering, and customer success teams, ensuring seamless service delivery and a superior customer experience. • Project Management Acumen: Capability to manage multiple strategic projects simultaneously, while constantly seeking opportunities to enhance processes, increase efficiency, and drive innovation. • Familiarity with Conversational AI: Knowledge of Conversational AI technologies, including integrating or designing AI-powered chatbots, virtual assistants, or natural language processing solutions. • Language Skills: Fluency in both German and English is essential, with a proven ability to communicate clearly and effectively in both languages.

Benefits

• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health and other benefits. • Work fully from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks. • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. • Join a diverse team of 35+ nationalities with flat hierarchies and a collaborative company culture. • Competitive compensation and equity package. • Access to a training and development budget for continuous professional growth. • Regular team events, game nights, and other social activities.