PartsBase Inc.
PartsBase Inc. is a comprehensive and fully integrated buying and selling platform for aviation parts and services, serving commercial, business, and military sectors. With over 25 years of experience, PartsBase offers access to real-time availability of 15 billion items of inventory and 3. 3 million lines of repair capabilities, catering to the needs of the aerospace, aviation, and defense industries. The platform connects users with the largest community of aviation professionals and companies, unlocking access to a vast database of aerospace parts and services. PartsBase also provides advanced technologies for streamlined aviation workflows and has become a preferred tool for numerous aviation professionals around the world, trusted by over 7,300 companies and 83,000 members. Based in Deerfield Beach, Florida, PartsBase is committed to innovation and customer satisfaction.
aviation network resource • aircraft parts • helicopter parts • airbus parts • boeing parts
Help Desk - PB Asia
April 2
PartsBase Inc.
PartsBase Inc. is a comprehensive and fully integrated buying and selling platform for aviation parts and services, serving commercial, business, and military sectors. With over 25 years of experience, PartsBase offers access to real-time availability of 15 billion items of inventory and 3. 3 million lines of repair capabilities, catering to the needs of the aerospace, aviation, and defense industries. The platform connects users with the largest community of aviation professionals and companies, unlocking access to a vast database of aerospace parts and services. PartsBase also provides advanced technologies for streamlined aviation workflows and has become a preferred tool for numerous aviation professionals around the world, trusted by over 7,300 companies and 83,000 members. Based in Deerfield Beach, Florida, PartsBase is committed to innovation and customer satisfaction.
aviation network resource • aircraft parts • helicopter parts • airbus parts • boeing parts
📋 Description
• PartsBase Inc. is the world's largest online Aviation Marketplace and Community. • Offers a FULLY remote environment for working at the forefront of aviation and technology. • Seeking an experienced Remote Help Desk Specialist to provide high-quality technical support in a remote work environment. • Team-focused organization that celebrates each other's successes and values unique contributions.
🎯 Requirements
• A minimum of 3 years in a similar desktop support or help desk role. • Fluent in English, both written and spoken. • Proficient in troubleshooting hardware and software issues. • Strong understanding of networking and operating systems. • Experience using ticketing systems and remote desktop tools. • Skilled in Windows 10 & 11, Microsoft Office Suite, Active Directory, network configuration, and remote desktop assistance. • Basic knowledge of SQL. • Familiarity with Intune or similar mobile device management solutions. • Experience with Mac OS. • Knowledge of VPN setup and configuration. • Proven ability to deliver exceptional customer service. • Strong problem-solving abilities with a focus on resolving issues quickly and efficiently. • Excellent communication skills, including active listening and clear, concise instruction. • Able to maintain a positive and professional demeanor under pressure. • Committed to ensuring user satisfaction and optimizing productivity. • Certifications are not required but may be considered a plus.
🏖️ Benefits
• Enjoy the flexibility of remote work with a supportive and collaborative team. • Opportunity for professional growth and skill enhancement. • Contribute to a global team by ensuring seamless technical support and troubleshooting.
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