Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
Customer Care Support Expert, Dutch Speaking
February 21
Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
📋 Description
Join Patrique Mercier Recruitment PT as a Dutch Speaking Customer Care Support Expert for a prominent e-commerce company, working remotely from Greece. Your role will involve addressing inquiries, resolving issues, and ensuring a seamless shopping experience for our customers. Deliver outstanding customer service by responding to inquiries from Dutch-speaking customers via email, chat, and phone. Assist customers with product information, order placement, changes, and cancellations. Resolve customer complaints and concerns effectively while maintaining a positive attitude. Document interactions and feedback to contribute to service quality enhancement. Work collaboratively with other teams to improve processes and address complex issues. Stay informed about product knowledge and e-commerce trends to assist customers accurately. Foster strong relationships with customers to promote brand loyalty.
🎯 Requirements
Fluency in Dutch and proficiency in English are essential. Experience in customer support or a related field, particularly in the e-commerce sector, is an advantage. Strong communication and interpersonal skills with a customer-centric approach. Ability to manage time effectively and work independently in a remote environment. Problem-solving skills and attention to detail are crucial. Familiarity with customer support tools and technology is preferred. Availability to work flexible hours to meet customer demands.
🏖️ Benefits
Performance bonus. Transportation bonus. Private health care benefits 2 additional salaries per year. Fully paid training by certified instructors
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February 5
Join a remote team providing customer support for E-Commerce in Dutch & English. Enjoy flexible hours and weekends off from beautiful Greece.
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