Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
Customer Support, German Speaking
February 21
Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
📋 Description
• Provide high-quality customer support to German-speaking clients across various platforms. • Assist customers with product inquiries, orders, and service-related questions. • Resolve customer complaints and issues with professionalism and efficiency. • Document all customer interactions accurately to inform future service improvements. • Collaborate with team members to ensure a seamless customer experience. • Stay informed about product and service updates to provide accurate information to customers. • Contribute feedback to improve customer support processes and overall satisfaction.
🎯 Requirements
• Fluency in German and English, both written and spoken. • Previous experience in customer service, preferably in a remote capacity. • Strong communication and interpersonal skills with a customer-focused approach. • Ability to handle difficult situations and provide effective solutions to customers. • Familiarity with customer support systems and technologies is advantageous. • Excellent time management and organizational skills. • Enthusiasm for providing top-notch customer service and assisting clients.
🏖️ Benefits
• Performance bonus. • Transportation bonus. • Private health care benefits • 2 additional salaries per year. • Fully paid training by certified instructors
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