Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
German Speaking Customer Support - Banking Sector
February 21
Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading recruitment agency based in Athens, Greece, specializing in matching candidates with jobs in their native languages. The company focuses on various industries such as social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to providing personalized service and quality, Patrique Mercier Recruitment offers outplacement and job placement services, helping candidates to find career opportunities in Greece. The agency boasts a global reach with local expertise, ensuring a perfect match between candidates and employers by understanding aspirations, culture, and goals.
2 - 10 employees
🎯 Recruitment
đź“‹ Description
•Deliver outstanding customer support to German-speaking clients regarding banking products and services. •Assist customers with inquiries related to account management, transactions, and financial services. •Resolve customer issues and complaints efficiently to ensure satisfaction. •Document customer interactions accurately for record-keeping and quality assurance. •Collaborate with internal teams to address and escalate customer concerns as needed. •Stay informed on banking regulations, products, and services to provide up-to-date information. •Provide feedback to management on customer trends and service improvements.
🎯 Requirements
•Fluency in German and English, both written and spoken. •Previous experience in customer service, preferably in the banking or financial services sector. •Excellent communication and interpersonal skills with a strong customer-focused attitude. •Ability to handle sensitive customer information confidentially and professionally. •Strong problem-solving skills with the ability to think critically under pressure. •Proficient in using customer support software and CRM systems. •Ability to work independently in a remote environment and manage a diverse workload.
🏖️ Benefits
•Performance bonus. •Transportation bonus. •Private health care benefits •2 additional salaries per year. •Fully paid training by certified instructors
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