Polish Speaking Technical Support - Cybersecurity Solutions

October 31

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Patrique Mercier Recruitment

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Description

• Patrique Mercier Recruitment JP is excited to announce an opening for a Polish Speaking Technical Support Specialist for renowned cybersecurity solutions in Greece! • Provide thorough technical support to Polish-speaking customers via phone, email, and chat regarding cybersecurity products and services. • Troubleshoot and resolve technical issues, providing solutions that meet client needs. • Educate and inform customers on the features and best practices of their security solutions. • Document customer interactions and technical resolutions accurately within the CRM system. • Collaborate with engineering and product teams to address and escalate complex issues as necessary. • Participate in training and development programs to enhance your understanding of cybersecurity technologies. • Contribute to team efforts to improve the overall customer experience and service delivery.

Requirements

• Fluency in Polish and English, both written and spoken. • Strong technical aptitude with experience in cybersecurity products and solutions. • Excellent problem-solving skills and a customer-oriented mindset. • Prior experience in technical support or IT roles is highly desirable. • Ability to work in a dynamic environment while managing multiple priorities. • Strong communication and interpersonal skills, especially when dealing with clients. • A positive attitude and willingness to learn and adapt in a fast-paced setting.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )