Patrique Mercier Recruitment
Patrique Mercier Recruitment is a leading recruitment agency based in Greece that specializes in helping candidates find jobs in their native languages. With a focus on various industries including social media, gaming, healthcare, retail, finance, and telecommunications, the agency ensures a tailored recruitment process that matches candidates with suitable employers. Committed to quality and social responsibility, Patrique Mercier Recruitment aims to support individuals in achieving their career goals abroad while also standing in solidarity with important social issues.
Customer Service Representative, German Speaking
18 hours ago
Patrique Mercier Recruitment
Patrique Mercier Recruitment is a leading recruitment agency based in Greece that specializes in helping candidates find jobs in their native languages. With a focus on various industries including social media, gaming, healthcare, retail, finance, and telecommunications, the agency ensures a tailored recruitment process that matches candidates with suitable employers. Committed to quality and social responsibility, Patrique Mercier Recruitment aims to support individuals in achieving their career goals abroad while also standing in solidarity with important social issues.
📋 Description
• Communicating through various channels (e-mail, chat & phone) to address product or service issues. • Advising customers on the proper use of their electric appliances. • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem. • Expediting corrections and/or adjustments; following up to ensure resolution. • Assisting with the processing of refunds or exchanges. • Arranging the placement of orders.
🎯 Requirements
• High level of fluency in German. • Good communication skills in English. • Customer support/troubleshooting experience will be appreciated. • Familiarity with the brand is preferred. • Strong verbal and written communication skills utilizing active listening. • Experience within the household appliance/commercial equipment industry is a plus. • Comfortable with the use of basic technology tools. • A positive, can-do attitude that shines through every interaction.
🏖️ Benefits
• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment all at no cost to you) • Competitive monthly salary + 2 extra salaries per year • Extra Private Health Insurance • Numerous benefits and discounts • Fully paid training
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