Call Center Representative, German Speaker
4 days ago
Description
Join Patrique Mercier Recruitment and embark on an exciting new adventure with open positions in call centers across Greece for German Speakers! We offer a paid relocation package to ensure your transition to this beautiful Mediterranean country is seamless and enjoyable. In this role, you will be a crucial point of contact for German-speaking customers, providing them with high-quality service by addressing their inquiries and resolving any issues they may encounter. Your commitment to customer satisfaction will be key to creating a positive experience. Key Responsibilities • Assist German-speaking clients by responding to inquiries and providing effective solutions • Deliver exceptional customer service through phone, email, and chat channels • Address and resolve any customer complaints with professionalism • Maintain thorough and accurate records of customer interactions • Collaborate with your team to enhance service delivery and customer experience • Stay informed about company products, services, and policies • Follow established procedures and adherence to quality service standards
Requirements
Fluency in German and English, both written and spoken No prior experience required; comprehensive training will be provided Excellent communication skills with a strong customer focus Ability to handle difficult situations with calmness and professionalism Willingness to learn and contribute to a teamwork-oriented environment Detail-oriented with a commitment to quality customer service Basic computer skills and experience with software applications Willingness to relocate to Greece Valid European Passport or ID
Benefits
Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )
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