Call Center Agent, German Speaker
October 6
Description
• Patrique Mercier Recruitment is excited to expand our team with the addition of German Speakers for a call center located in beautiful Greece! • In this role, you will be the main line of support for our German-speaking clients, providing outstanding customer service through various communication channels. • Your ability to resolve issues and answers inquiries will play a crucial role in maintaining high customer satisfaction levels. • Provide exceptional customer support to German-speaking clients via phone, email, and chat • Actively listen to customer concerns and deliver effective solutions • Document all customer interactions accurately, following up as necessary • Collaborate with team members to improve service quality and efficiency • Stay informed about the company’s products and policies • Adhere to the company’s guidelines and standards for customer engagements
Requirements
• Fluency in German and English, both written and spoken • No previous experience required; full training will be provided • Strong communication skills with a focus on customer engagement • Ability to handle stressful situations with a calm demeanor • Willingness to learn and work effectively in a team-oriented environment • Detail-oriented and committed to providing high-quality service • Basic computer skills and experience with customer support systems • Willingness to relocate to Greece • Valid European Passport or ID
Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )
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