Customer Support, German Speaking
September 18
Description
• Assist customers with banking inquiries • Provide information about accounts, transactions, and financial products • Resolve complaints professionally • Document interactions accurately • Collaborate with teams to enhance customer experience • Stay updated on regulations and policies
Requirements
• Fluency in German and English, both written and spoken • Experience in customer support, preferably in the banking or financial sector • Strong communication and interpersonal skills • Detail-oriented with excellent problem-solving abilities • Ability to work under pressure and manage multiple inquiries • Proficiency in banking software or customer management systems is a plus • Commitment to high standards of customer service • Team player with a drive for continuous improvement
Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )
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