Sales Development Representative

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Pavago

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Description

•Job Title: Sales Development Representative •Position Type: Contract, Full-Time, Remote •Working Hours: PST •About Pavago: Pavago is looking for Sales Development Representative. This role is integral to our growth strategy and involves a combination of inbound sales efforts, social media marketing, and customer engagement. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to managing customer relationships through social media management and making impactful calls. •Responsibilities: •Cold Calling and Cold Emailing: Conduct inbound cold calls and cold emails to prospective clients to generate new business leads. •Make 100 cold calls per day. •Develop and maintain a pipeline of potential clients through strategic outreach. •Track and report on outreach activities and results. •Social Media Marketing: Create, manage, and optimize social media campaigns across various platforms to drive engagement and brand awareness. •Develop content strategies to increase followers and interaction on social media. •Answering Inbound Sales Calls: Handle overflow inbound sales calls, providing exceptional customer service and addressing inquiries. •Qualify and convert incoming leads into sales opportunities. •Maintain accurate records of customer interactions. •Customer Support: Handle incoming customer inquiries via phone, email, and social media, providing accurate and timely information to resolve issues and answer questions. •Identify, troubleshoot, and resolve customer complaints and issues, ensuring customer satisfaction and maintaining positive relationships. •What Makes you a Perfect Fit: Organizational Excellence: Maintain meticulous organizational systems to streamline workflow and enhance efficiency. Making sure all tasks such as cold emails, cold inbound sales calls and social media are managed in a timely manner and a way that provides utmost customer satisfaction. •Proactive Task Management: Anticipate and respond to spontaneous tasks and ad-hoc requests with agility and resourcefulness. Prioritize tasks effectively, ensuring urgent matters are addressed promptly while maintaining long-term project focus. •Attention to Detail: Review and edit documents and do data entry with utmost accuracy to avoid miscommunication which could hinder the customer satisfaction. •Creativity: Create social media posts with creative content which in tune with the purpose and vision of the company and attracts the attention of the right customer. •Interview Process: Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role. •Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call. •Practical Assessment: Showcase your creative abilities through practical tasks relevant to the role. •Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment. •Background Checks: Conduct swift verification of your references and past employment details. •What Does a Typical Day Look Like? A typical day for a Sales Development Representative begins by promptly checking and responding to messages across various social media platforms, ensuring all customer inquiries are addressed promptly. Following this, the expert crafts compelling social media content tailored to engage and resonate with our audience, utilizing creative tools like Canva for visually appealing posts. The day also involves initiating outreach through 100 targeted cold calls and emails to prospective clients, personalized to foster interest and initiate valuable conversations. Additionally, meticulous data entry and proactive customer support activities ensure that client information is updated in CRM systems, and customer inquiries are resolved promptly. •Ready to Apply? If you thrive on facilitating seamless operations and supporting organizational success, we invite you to join our client’s team at Pavago as an Sales Development Representative.

Requirements

•Industry Background: We are seeking a Sales Development Representative with proven experience in cold call and email outreach campaigns, combined with expertise in social media management. This role is pivotal in driving our outreach strategies and expanding our market presence. •Communication Skills: The ideal candidate will possess exceptional communication skills essential for fostering strong relationships and building trust with customers. Clear and persuasive communication will be crucial in driving sales conversions and maintaining customer satisfaction. •Technical Proficiency: We are looking for a candidate proficient in utilizing Zoom and Slack for effective communication and collaboration. Additionally, the candidate should demonstrate proficiency in leveraging Facebook, Instagram, and Google for executing successful cold email and call campaigns, as well as managing social media platforms to enhance brand visibility and engagement.