Site Reliability Engineer

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Paymentology

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Paymentology is a global payment processing company that offers card issuing and management solutions for traditional banks, digital banks, and fintechs. The company provides a cloud-native platform with industry-leading APIs for rapid card issuance and fraud protection at a global scale. Paymentology is committed to ultra-secure data protection and provides local expertise in over 60 countries.

Banking • Payments • Cards • PCI • Multi Currency

201 - 500 employees

Founded 2015

💳 Fintech

💸 Finance

☁️ SaaS

💰 Seed Round on 2016-01

📋 Description

• Paymentology is seeking a Site Reliability Engineer (SRE) to maintain and optimize our platform. • You will be responsible for platform reliability and scalability, observability and automation, production issue resolution, and standards compliance. • This role requires cross-team collaboration to ensure reliability throughout the software development lifecycle. • Regularly review and enhance SRE practices to boost system reliability and efficiency.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field. • A minimum of 3 years in a dedicated SRE role, as well as 5+ years of prior software development experience. • Comprehensive understanding of large-scale distributed platform architecture. • Extensive hands-on cloud experience, particularly with AWS. • Proven experience developing scalable, modular infrastructure-as-code projects using tools such as Terraform, CloudFormation, Puppet, and Ansible. • Practical experience with Docker and container orchestrators, including AWS ECS & EKS, and Kubernetes. • Experience in administering or integrating identity management systems for SSO, including AWS IAM, Okta, and Active Directory. • Experience with disaster recovery and redundancy strategies in both cloud and on-premises environments. • Proficiency with leading monitoring tools, such as Datadog, Splunk , Prometheus, Grafana, ELK Stack, and New Relic. • Programming expertise, especially in systems programming languages (e.g., Java, Kotlin, Scala) and databases (e.g., SQL Server, PostgreSQL). • Familiarity with industry-leading CI/CD tools such as Jenkins, GitHub Actions, Gitlab CI, CodePipelines, CircleCI, and ArgoCD. • Track record of achieving platform-level and end-to-end SLIs, SLOs, and SLAs, and fostering accountability. • Ability to navigate complex situations and lead effective post-incident reviews (PIRs). • Knowledge of implementing solutions to reduce Mean Time to Identify (MTTI) and Mean Time to Resolve (MTTR). • Expertise in implementing best practices for load balancing, fault tolerance, and resource allocation to maintain service quality and efficiency at scale. • Understanding of security best practices within cloud environments. • Collaborative mindset, working seamlessly across teams to drive innovative solutions. • Exceptional communication skills in English to convey ideas and recommendations.

🏖️ Benefits

• Full-time remote position with flexible hours. • An inclusive and supportive work environment that values diversity. • A chance to work on cutting-edge technology projects that make a difference. • Opportunities for continuous learning and development.