Managed Services Consultant

March 15

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

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PDI Technologies

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PDI Technologies is a company that specializes in providing technology and data solutions to convenience-centric industries. They offer a range of services including logistics, cybersecurity, point of sale, enterprise resource planning, and insights and analytics to help businesses improve efficiency, secure data, and enhance customer engagement. PDI Technologies connects over 1,500 companies with the tools needed to maximize productivity and gain valuable consumer insights, fostering growth and customer loyalty in the convenience retail, petroleum wholesale, and consumer packaged goods sectors.

Analytics & Insights • Managed Services • Digital Transformation • Cloud & Hosting • Machine Learning

501 - 1000 employees

🏢 Enterprise

🔒 Cybersecurity

📋 Description

• At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. • By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. • We’re a global team committed to excellence, collaboration, and driving real impact. • The Managed Services Consultant manages customer requests to execute projects/tasks that maintain customer loyalty and payment programs. • This role involves working with internal teams to coordinate these projects for payment and loyalty customers. • The ideal candidate should have a balance of customer-facing and technical skills and be well-versed in modern loyalty marketing best practices.

🎯 Requirements

• 2+ years in a customer-facing role with a task-oriented focus • Experience in the convenience retail space, either as a retailer, manufacturer, or loyalty services provider • Strong operational or technical background; loyalty background is a plus • Proficient understanding of relevant enabling technologies • Strong verbal and written communication skills • Proven ability to multi-task and lead multiple projects to completion • Experience in managing and growing customer relationships and corresponding revenue and profit plans • Experience in forecasting, budgeting, analytics, and evaluating performance against KPIs • Experience in building and delivering presentations to senior management teams • Familiarity with RESTful APIs and SFTP • Strong skills in spreadsheets and BI tools • Experience with CRM services like Salesforce • Familiarity with project management tools such as Wrike, Smartsheets, Jira, Confluence, and Airtable

🏖️ Benefits

• Competitive salary • Market-competitive benefits • Quarterly perks program • Good work-life balance • Ample time off • Hybrid working arrangements • Continuous learning access • Professional certifications • Leadership development opportunities • Supportive global culture fostering diversity and inclusion