Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
AI Solutions Engineer
Yesterday
Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
📋 Description
• Seeking an AI Solutions Engineer to customize AI models for clients. • Join a high-growth tech company at the forefront of the AI revolution. • Work remotely while being part of an exceptional team.
🎯 Requirements
• At least 2 years of experience in Technical Support, Business Analytics, Solution Engineering, or a similar role. • Experience with LLMs and AI techniques, including prompt engineering and retrieval. • Experience automating processes with workflow automation tools like Zapier. • Strong analytical skills with experience using data to inform decision making. • Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana. • Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs. • Comfortable moving fast in a startup where roles and responsibilities are fluid. • Familiarity with Python and JavaScript preferred. • Superb written and verbal communication skills.
🏖️ Benefits
• Exceptional work environment for team members. • Positive, encouraging and performance-driven culture. • Opportunities for growth.
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