Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
AI Solutions Engineer
Yesterday
Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
📋 Description
• Seeking an AI Solutions Engineer for a tech company in the AI revolution • Customize AI models to fit client needs
🎯 Requirements
• At least 2 years of experience in Technical Support, Business Analytics, or Solution Engineering • Experience with LLMs and AI techniques, including prompt engineering • Experience automating processes with tools like Zapier • Strong analytical skills and data-driven decision making • Excellent project management skills with tools like Linear, Airtable, Asana • Strong interest in AI and growth capabilities • Familiarity with Python and JavaScript preferred • Superb written and verbal communication skills
🏖️ Benefits
• Exceptional service to clients • Positive, encouraging and performance-driven culture • Work-from-home convenience
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