Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
November 7
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
• Responsible for delivery, management, and implementation of platforms, applications, and solutions • Design, develop, and maintain code within data strategy and standards • Develop practical knowledge of business processes and execute appropriate solutions • Collaborate with business stakeholders to establish data architecture strategy
• 4+ years experience development in MSSQL including T-SQL, preferably in a cloud environment. • 3+ years experience with Azure Business Intelligence solutions including Azure Synapse and Data Factory • 2+ years experience in API integration. • Hands on experience implementing and managing software and data integrations in an outsourced contact center / BPO environment a plus. • Experience in consumption-based services including PaaS, SaaS and IaaS. • Proven experience in data engineering, building a data warehouse, data marts, and data pipelines. • Deep experience in cloud-first platform enablement with a focus of Azure, as well as API and microservices architectures. • Excellent organizational skills, analytic capabilities, and attention to detail. • Experience with Power Platform and/or Fabric would be a huge bonus.
• Work from Home • Convenience of working from home • Opportunities for growth
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