Success Manager

February 26

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Pear VC

Supporting great minds to build prominent companies from the ground up.

Venture Capital β€’ Entrepreneurship β€’ Mentorship β€’ Resources

11 - 50 employees

πŸ“‹ Description

As SweatPals' first dedicated Success Manager, you'll build and shape our Customer Success function from the ground up. β€’ You'll manage a portfolio of fitness communities, serving as both a platform expert and strategic business advisor.

🎯 Requirements

3-5 years of customer success experience, preferably in SaaS or marketplace businesses β€’ Proven track record of driving customer growth and retention β€’ Strong analytical skills with experience in data-driven decision making β€’ Excellent communication and presentation abilities β€’ Experience in content creation and program development β€’ Background in or passion for fitness/wellness industry a plus β€’ Experience building or scaling customer success functions preferred

πŸ–οΈ Benefits

Competitive salary and equity package β€’ Comprehensive health, dental, and vision insurance β€’ Flexible PTO policy β€’ Remote-friendly work environment β€’ Professional development budget β€’ Free access to SweatPals partner communities β€’ Wellness stipend for fitness activities

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