Peppr
Peppr is a comprehensive restaurant management platform designed to streamline operations by harmonizing front-of-house and back-of-house activities. It offers an all-in-one solution that covers various aspects of restaurant management, including order taking, menu management, payment processing, and staff optimization, allowing restaurant owners to focus on customer satisfaction and efficiency. With features like drag-and-drop floor plan customization and guest management tools, Peppr empowers restaurants to enhance their service and operational performance while providing robust support and training for its users.
Point of Sale Software • Restaurant Technology • Fintech • SaaS
Restaurant Support Specialist
March 28
Peppr
Peppr is a comprehensive restaurant management platform designed to streamline operations by harmonizing front-of-house and back-of-house activities. It offers an all-in-one solution that covers various aspects of restaurant management, including order taking, menu management, payment processing, and staff optimization, allowing restaurant owners to focus on customer satisfaction and efficiency. With features like drag-and-drop floor plan customization and guest management tools, Peppr empowers restaurants to enhance their service and operational performance while providing robust support and training for its users.
Point of Sale Software • Restaurant Technology • Fintech • SaaS
📋 Description
• Provide exceptional support to restaurant clients. • Handle inbound and outbound communication via phone, email, chat, and Slack. • Troubleshoot technical issues and configure systems for new clients. • Train users remotely and address customer service inquiries. • Collaborate with internal teams to resolve complex issues.
🎯 Requirements
• 3+ years of experience in a customer support, technical support, or a related role, preferably in the restaurant or hospitality industry. • 1+ years of experience using support tools and systems, such as CRM platforms, chat applications, and ticketing systems. • 1+ years of experience with training and knowledge transfer, preferably in a remote setting. • Verbal fluency in English. • Familiarity with restaurant operations and point-of-sale systems. • Technical aptitude with a basic understanding of networking, payment systems, and software configuration. • Strong problem-solving skills and the ability to diagnose and resolve technical issues. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Excellent communication skills, both verbal and written.
🏖️ Benefits
• None specified
Apply NowSimilar Jobs
March 19
Mitratech builds products for Fortune 100 companies. As a Customer Service Representative, provide top-tier support via phone, email, and chat.
March 18
A.P. Moller - Maersk
10,000+ employees
Provide support for Cargowise One applications and workflows for Maersk's logistics operations.
March 17
A.P. Moller - Maersk
10,000+ employees
Support Cargowise One applications remotely while managing configurations and user requirements.
March 14
Ashby
51 - 200
Join Ashby as a Product Support Specialist, focused on enhancing customer experience in LATAM.
March 13
Support Specialist for cinema tech solutions company, helping independent theaters with software issues.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.