Technical Delivery Manager

2 days ago

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phData

WebsiteLinkedInAll Job Openings

Spark • Impala • Kafka • Kudu • Scala

201 - 500

💰 $2.5M Seed Round on 2018-03

Description

•Join phData, a leading partner in cloud data platforms. •We maintain a casual, exciting work environment while delivering innovative data solutions. •You'll lead technical teams delivering client services on modern data platforms. •Act as a key point of contact for stakeholders, ensuring successful project execution. •Your role involves mentoring team members and driving process improvements.

Requirements

•At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management and/or Delivery Management. •Passion and curiosity for learning new technologies and skills. •Knowledge of technology trends and ability to use current technological trends to build a business strategy. •Experience with either Amazon Web Services (AWS) or Microsoft Azure •Technical knowledge deploying and managing some of the following cloud / data technologies: Snowflake, Redshift, Synapse, Fivetran, Qlik, Matillion, DBT, StreamSets, Airflow, NiFi, Cloudera, EMR, Databricks. •Passion for leading a technical operations team through multiple large or complex projects and mentoring team members. •Experience scoping activities on large scale, complex technology infrastructure projects. •Experience owning Incident and Escalation processes, ensuring coordination and effective communication during major incidents between the technical teams, end-users, and customer stakeholders through resolution, root cause analysis, and remediation. •Previous experience working directly with global customers and business partners. •Confidence, excellent communication skills, and customer relationship management skills for guiding discussions with customer stakeholders at the director and VP level through face-to-face interactions, written communication, and formal presentations. •Experience coordinating with the technical teams managing IT infrastructure services or Modern Data Platforms for multiple customers of various sizes. •Strong leadership skills. •Professional track record of creating, challenging, and improving processes and procedures. •Highly organized. •Strategic thinker. •Problem-solver. •Flexibility in working across timezones as needed. •Ability and willingness to travel as needed for client visits, team workshops, and strategic planning sessions •Bachelor's degree in Computer Science or a related field (preferred but not required; we value real-world experience).

Benefits

•Remote-First Workplace •Medical Insurance for Self & Family •Medical Insurance for Parents •Term Life & Personal Accident •Wellness Allowance •Broadband Reimbursement •Continuous learning and growth opportunities to enhance your skills and expertise •Other benefits include paid certifications, professional development allowance, and bonuses for creating for company-approved content