Technical Delivery Manager

November 23

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phData

WebsiteLinkedInAll Job Openings

Spark • Impala • Kafka • Kudu • Scala

201 - 500 employees

Founded 2014

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $2.5M Seed Round on 2018-03

Description

• Join phData, a dynamic and innovative leader in the modern data stack. • We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. • We're committed to helping global enterprises overcome their toughest data challenges. • phData is a remote-first global company with employees based in the United States, Latin America and India. • We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. • Even though we're growing extremely fast, we maintain a casual, exciting work environment. • We hire top performers and allow you the autonomy to deliver results. • Deliver Delivery Leadership for multiple customer accounts simultaneously, consistently deliver quality client services. • Develop strong relationships with sponsors and stakeholders, keep them informed of progress and expected outcomes.

Requirements

• At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management and/or Delivery Management. • Bachelor's degree in Computer Science or a related field (preferred but not required; we value real-world experience). • Passion and curiosity for learning new technologies and skills. • Knowledge of technology trends and ability to use current technological trends to build a business strategy. • Experience with either Amazon Web Services (AWS) or Microsoft Azure • Technical knowledge deploying and managing some of the following cloud / data technologies: Snowflake, Redshift, Synapse, Fivetran, Qlik, Matillion, DBT, StreamSets, Airflow, NiFi, Cloudera, EMR, Databricks. • Passion for leading a technical operations team through multiple large or complex projects and mentoring team members. • Experience scoping activities on large scale, complex technology infrastructure projects. • Experience owning Incident and Escalation processes, ensuring coordination and effective communication during major incidents between the technical teams, end-users, and customer stakeholders through resolution, root cause analysis, and remediation. • Previous experience working directly with global customers and business partners. • Confidence, excellent communication skills, and customer relationship management skills for guiding discussions with customer stakeholders at the director and VP level through face-to-face interactions, written communication, and formal presentations. • Experience coordinating with the technical teams managing IT infrastructure services or Modern Data Platforms for multiple customers of various sizes. • Strong leadership skills. • Professional track record of creating, challenging, and improving processes and procedures. • Highly organized. • Strategic thinker. • Problem-solver. • Flexibility in working across timezones as needed. • Ability and willingness to travel as needed for client visits, team workshops, and strategic planning sessions

Benefits

• Remote-First Work Environment • Casual, award-winning small-business work environment • Collaborative culture that prizes autonomy, creativity, and transparency • Competitive comp, excellent benefits, generous PTO plus 10 Holidays (and other cool perks) • Accelerated learning and professional development through advanced training and certifications