Case Manager

June 10

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Phoenix Virtual Solutions

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Healthcare Virtual Assistant Services • Healthcare Data Entry Support Services • Healthcare Outsourcing Services • Customer Services • Medical Billing & Collections

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Description

• Coordinates care for eligible health plan members under the direct supervision of a Registered Nurse (RN), Nurse Practitioner (NP), or Physician (MD) • Provides follow-through of the case management program to ensure members receive appropriate healthcare and will triage new onset medical problems for the physician to prevent readmissions • Gathers and documents patients’ data in an electronic system and communicates data to RN, NP, or MDs using technologies such as the Internet, computers, telephones, digital assessment tools, and telemonitoring equipment • Coordinates follow-up care appointments and/or assists in directing care to physician clinic nurse or ITC clinic and/or medical services for post-hospitalized patients and assures timely and complete communication to ITC clinics when applicable

Requirements

• Bachelor’s / College Degree • Registered Nures • Minimum of 2 years’ experience of Case Management Experience • Excellent communication, time management and computer skills • Excellent oral & written communication and listening comprehension • Customer Service Skills for interacting with doctors, physicians, and patients • Proficiency with Microsoft Applications • Highly organized with a strong attention to detail • Comfortable in a fast-paced environment • Approachable, professional, discrete, and personable • Ability to provide high-quality customer service and follow through on all assignments • Can work under pressure and with minimal supervision • Has initiative and can meet deadlines

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service